comprehensive Privacy Policy


At Virtually Helpful, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you interact with our website, services, and communications.

By using our website or services, you agree to the terms outlined in this policy.

1. Information We Collect
For Clients (Employers & Businesses Seeking Talent):

  • We may collect personal and business-related information when you:
  • Inquire about our recruitment services
  • Sign up as a client
  • Post a job or request candidates
  • Participate in hiring discussions
  • Provide onboarding information for successful candidates

This may include:
  • Business name and industry
  • Contact person’s name
  • Email address and phone number
  • Job requirements and hiring preferences
  • Billing or invoicing details (if applicable)
  • Onboarding materials for candidates (e.g., company policies, employment contracts)

For Applicants (Job Seekers & Candidates):
We collect personal information when you:

  • Apply for job opportunities
  • Submit your resume or CV
  • Book a consultation or interview
  • Sign up for job alerts or newsletters
  • Accept an offer and proceed with onboarding

This may include:

  • Name and contact details (email, phone)
  • Resume/CV and employment history
  • LinkedIn profile (if provided)
  • Salary expectations and availability
  • Identification and onboarding documents (as required by the employer)

General Website Usage Data (For All Visitors):
We also collect non-personal data through cookies and tracking tools, such as:

  • IP address and browser type

  • Website interactions and traffic analytics

  • Device and session data

2. How We Use Your Information
For Clients (Employers & Businesses):

  • Service Delivery – To provide recruitment solutions, match talent with your business needs, and manage hiring processes.
  • Communication – To discuss hiring requirements, send service updates, and respond to inquiries.
  • Billing and Contracts – To process invoices, payments, and legal agreements.
  • Onboarding Support – To facilitate the smooth transition of new hires by securely sharing necessary documents.

For Applicants (Job Seekers):

  • Job Matching and Placement – To connect you with suitable job opportunities.
  • Communication – To provide updates on job applications, interviews, and job alerts.
  • Career Support – To offer resume guidance, coaching, and recruitment-related assistance.
  • Onboarding Process – To securely share employer-provided documents and details necessary for employment.

For All Users:

  • Marketing (With Consent) – To send promotional content, newsletters, and recruitment updates (you can unsubscribe anytime).
  • Website Optimization – To analyze site traffic and improve user experience.

3. Employer-Provided Data for Candidate Onboarding
When an employer hires a candidate, they may provide onboarding materials such as:

  • Offer letters and employment contracts
  • Company policies and guidelines
  • Payroll and tax-related forms
  • Access credentials for work systems
  • We facilitate the secure transfer of onboarding documents between employers and candidates but do not store these materials beyond what is necessary for the hiring process.

4. SMS and Email Communication Consent

  • Clients and applicants may receive SMS or email updates about their recruitment process, job opportunities, or service inquiries.
  • You can withdraw SMS consent anytime by replying "STOP" or contacting us.
  • We do not sell or share phone numbers for marketing purposes.

5. Sharing of Information
We do not sell your personal information. However, we may share data with:

  • Employers and Hiring Companies – If you're an applicant, your details may be shared with prospective employers for job placement and onboarding.
  • Candidates – If you're a client, we may share job-related and onboarding details with applicants who have been successfully placed.
  • Service Providers – Third-party platforms (e.g., job boards, CRM, email services) that help us operate our business.
  • Legal Compliance – If required by law, we may disclose information to authorities.

6. Data Protection and Retention
We implement strict security measures to protect your data. Information is retained only as long as necessary for recruitment, service delivery, and onboarding or as required by law.

7. Your Rights (GDPR and CCPA Compliance)
Depending on your location, you may have the right to:

  • Correct or update inaccurate information
  • Request deletion of your data ("Right to be Forgotten")
  • Object to certain data processing activities
  • Withdraw consent for marketing or SMS communications

8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the "Last Updated" date.

To exercise your rights, contact us at info@virtuallyhelpfulco.com.